Terms of Use

By accessing this website, you agree to these Terms of Use.

All content is the exclusive property of Legacy AI Solutions, LLC, including:

• The Legacy AI Accountability Framework (LAAF) and its defined working roles ("AI May Assist," "Shared Work with Human Verification," "Human Must Lead").
• The AI Customer Service Playbook and all chapters.
• Customer service quality guidance materials.
• Corporate marks, names, logos, and taglines ("AI Can Accelerate Work; People Own the Outcome" and "Technology changes. Accountability doesn't.").

No rights are transferred except as expressly granted.

You are granted a non-exclusive, non-transferable license for personal or internal organizational evaluation. You may view pages, share links with attribution, and contact us via forms.

• No unauthorized redistribution of frameworks or content.
• No using our IP for commercial training or consulting.
• No automated scraping or data extraction.
• No using content to train commercial AI models.
• No disrupting site infrastructure.

Content is for general informational purposes only and is not professional advice. It is provided "as is" and "as available." No guarantees of specific outcomes are made.

Legacy AI Solutions is not liable for damages arising from use of or reliance on website content. This applies regardless of legal theory.

Professional engagements are governed by separate written contracts. Website terms do not supersede engagement agreements.

We are not responsible for third-party websites linked from our site.

Updates will be posted with a new effective date. Continued use of the website constitutes acceptance of updated terms.

These terms are governed by the laws of the State of Texas, USA. Courts in San Antonio, Texas have jurisdiction over any disputes.

Legacy AI Solutions, LLC. Email: hello@legacy-ai-solutions.com. San Antonio, TX 78254. John Arnold Jr.